Shipping policy

All Wi World And I products are shipped from our warehouse in Spain. The majority of our orders are shipped with our cooperation courier UPS within 5-7 working days to EU countries and cost depending on country of orders which will appear upon check-out.

You will receive an email with a tracking number as soon as your order is shipped. This email will also include a link to the shipping provider’s website so you can follow the progress of your package.

If for some reason you do not receive an email, please email us at info@wiworldandi.com or wicare@wiworldandi.euand we will gladly provide your shipping and tracking information.

Warehouse processes web orders from Monday morning, until Friday afternoon. Orders are not processed on Saturdays, Sundays and public holidays.

We will always try to deliver goods within the times stated, but please note that some delays are out of our control. Any dates we specify for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay. You can be sure that we will do our best to solve any delivery problems with the minimal delay. Please be mindful of local Holidays as Wi is based in Spain. Our shipping carriers are also closed on select days, and the volume of orders received will increase and may extend the time in transit. And for all orders delivered outside of the EU, duties and taxes may apply. wiworldandi has no control over the customs charges or exchange rates. The recipient of the package is responsible for these charges, and they may need to pay the courier company directly in order to complete delivery. We strongly recommend you check with your local customs authority to find out more before placing your order.